Patient Participation Group (PPG)

Join Our Patient Participation Group (PPG)

At Hanley Primary Care Centre, we believe in putting our patients at the heart of everything we do. That’s why we’re excited to invite you to be part of our Patient Participation Group (PPG). Our PPG is a platform where patients and practice staff come together to collaborate, share ideas, and work towards enhancing our services and patient experience.

Upcoming PPG Meeting:

Excitingly, this meeting welcomes a special guest from NHS England.

  • Date: Wednesday, 15th January 2025
  • Time: 5:00 PM
  • Location: TBC

*To join this meeting online please speak to reception or email the practice at: nclicb.hanley.road@nhs.net to confirm your attendance and we will send you the meeting access details.

Past PPG meeting minutes

View our 3rd September 2024 PPG minutes here

Why get involved?

  • Contribute your thoughts, suggestions, and ideas to enhance our services.
  • Take part in conversations about healthcare initiatives and policies.
  • Shape the decisions that impact your care and overall experience.
  • Collaborate with other patients and practice staff to create positive change.

By joining, patients will:

  • Have the chance to propose improvements and address concerns that can prompt action.
  • Gain a clearer understanding of how Hanley Primary Care Centre functions.

In turn, the Practice will:

  • Establish improved communication with patients.
  • Foster the potential for a respectful and mutually beneficial relationship.

The PPG group is not for the following

Discussing personal or individual healthcare issues

Not valuing other members contribution and viewpoints