Ordering Repeat Prescriptions
Repeat prescriptions are medications which appear on your prescription slip which the doctor would like you to continue on a regular basis. Your list can also be found on your online account.
Repeat prescriptions may be ordered in 3 ways:
- Online
You can order your repeat prescriptions via the NHS App on your smartphone or tablet. - Email
email us your full name, date of birth, a list of the medication you require and your preferred pharmacy to hanley.rx@nhs.net - In Person
Tick the boxes on your green repeat medication slip, OR, write a note stating what medications you would like and drop it off or post it to the surgery. Please only order medications that you need.
Collecting your prescription
All prescriptions will be sent to your nominated pharmacy. If you do not have one nominated, then it will be automatically sent to your nearest chemist.
For some/few medications, the prescription must be printed off and taken to the pharmacy in person. You will always be notified if this is the case for your prescription.
- NHS prescription charges – NHS (www.nhs.uk)
- Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
- Find a pharmacy – NHS (www.nhs.uk)
Questions about your prescription
If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.
Medication reviews
If you have a repeat prescription, we will ask you to come in at least once a year for a review. Please make sure you book a routine appointment with a nurse when we ask you to come in for your review.
The practice is unable to take prescription requests over the telephone. Prescription requests need to be submitted in writing, through e-mailing the practice. Alternatively your pharmacy can request your medication for you on your behalf
Prescription charges
Find out more about prescription charges on nhs.uk.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Disposing of Old Medicines
If your medicine is out of date, unwanted, or some of it is left over after you have stopped taking it, do not put it in your household bin or flush it down the toilet. Instead, take it to your pharmacy to be disposed of safely.